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Member Services Overview

Getting the Support You Need

Whether you’re verifying your coverage, checking a claim or updating your preferences, we have the tools and resources to help you.

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SECURE MEMBER PORTAL

Your Online Account 

Register for your online account, Blue Access for MembersSM, to have your health plan info all in one place.

Get your digital member ID card

Get your digital member ID card

Access your digital member ID card on your phone to share with your doctor.

Behavioral health benefits

Behavioral health benefits

Manage your mental health just as you would your medical or surgical health needs.

Check your claims

Check your claims

Review the status of an existing claim and access your claims history.

Find a doctor or pharmacy

Find a doctor or pharmacy

Search with confidence to find an in-network provider or pharmacy.

Health care benefits

Health care benefits

Find your coverage information along with copay, deductible and out-of-pocket max.

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FIND CARE

Search for a Doctor or Hospital

Search for in-network doctors, hospitals, urgent care and more. When you log in to your online account, you get personalized details that may lower your health care costs.

You may also be able to compare costs for medical services and get estimates for procedures, treatments and tests. 

PRESCRIPTION DRUGS

Get the Most from Your Drug Coverage

Save on prescriptions

Save on prescriptions

Find the lowest-price options for your prescription—personalized to your plan.

Find a pharmacy

Find a pharmacy

Locate an in-network pharmacy close to home or wherever you are.

 Manage your prescriptions

Manage your prescriptions

Review all your active prescriptions in one place and order refills.

Sign up for RX delivery

Sign up for RX delivery

Save time and money by signing up to have your prescriptions delivered to your home.

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MOBILE APP

Access Your Account on the Go

Download the BCBSMT app to have access to your account details anywhere. Plus, with the mobile member ID card, you’ll never have to worry that you left your coverage information at home.

PAY YOUR BILL

Make a Payment

There are a few ways you can pay your monthly premium. Learn about your options for paying online, setting up automatic payments and more.

Make a Payment

Individual & Family Plans

Make a Payment
Make a Payment

Medicare Plans

Make a Payment
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FORM FINDER

Get the Forms You Need

Find health plan forms you may need to set up automatic payments, file a claim and more in our Form Finder tool.

HELP CENTER

Need More Help on Member Services or Something Else?

Check out the Help Center for answers to your member services questions. Learn common terms, how coverage works and much more.