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CONTACT INFORMATION

Need to Reach Someone?

Use the Blue Cross and Blue Shield of Montana Help Center to find information that can help you manage your account, understand your health insurance plan and get answers to your questions. If you still need help, find the number you need based on your plan and need.

Individual and  Family Health Insurance

Review all individual and family contacts.

I have questions about enrolling in a new plan:

1-855-594-1515

Monday – Friday: 7:00 a.m. – 7:00 p.m. MT
Saturday: 7:30 a.m. – 11:30 a.m. MT
Sunday: Closed

I'm a member with a question for customer service:

1-800-447-7828
Calls may or may not be answered inside the United States.

Monday – Friday: 6:00 a.m. – 7:00 p.m. MT
Saturday: 7:00 a.m. – 4:00 p.m. MT
Sunday: Closed

I want to make a payment:

Mail your payment to the address on your invoice or learn about other convenient ways to pay your bill.

Medicare (65+)

I have a question about enrolling in Medicare:

1-866-940-3022 (TTY: 711)

I'm a Medicare Supplement member:

1-855-520-1577 (TTY: 711)

I'm a Medicare Advantage member:

1-877-774-8592 (TTY: 711)

I'm a Medicare member with a medical appeal or grievance:

1-877-774-8592 (TTY: 711)

Group Plan Members

I get my health insurance through my employer or an organization and I have a question:

If you have questions or need help, call Customer Service at the number listed on your member ID card.

If you have a PPO plan, you can also call 1-855-258-3489.

Provider Support

I'm a provider in the BCBSMT network and have a question:

General provider relations: 1-406-437-6100
Email: hcsx6100@bcbsmt.com

For more specific contact information, please use the Provider Contact Reference Guide.

Office hours available Monday - Friday, 7:00 a.m. - 5:00 p.m.

Blue Cross and Blue Shield of Montana
PO Box 660255
Dallas, TX 75266-0255

 

More Contact Information