Sept. 4, 2024,
We announced new mailing addresses in November 2023 for faster claims processing and responses. Starting Oct. 1, 2024, the U.S. Postal Service will forward mail sent to our previous addresses to the new addresses. We expect this to cause delays.
To avoid mail processing delays, update your contact information for us if you haven’t done so and submit paper commercial claims − including CMS-1500 professional and UB-04 institutional paper commercial claims − to this address:
Blue Cross and Blue Shield of Montana
PO Box 660255
Dallas, TX 75266-0255
Electronic claim submission is preferred and is your fastest path to payment. See our Claim Submission page for more information.
Forms with this address are available to download if you haven’t done so already, including the Claim Review, Corrected Claim, Additional Information and Requests for Recommended Clinical Review forms.
Other address updates we announced last year are:
Medicare Supplement Correspondence
Blue Cross and Blue Shield of Montana
PO Box 660694
Dallas, TX 75266-0694
Medicare Supplement Claims
Blue Cross and Blue Shield of Montana
PO Box 660071
Dallas, TX 75266-0071
Behavioral Health Correspondence
Blue Cross and Blue Shield of Montana
PO Box 660240
Dallas, TX 75266-0240
Dental Claims
Blue Cross and Blue Shield of Montana
PO Box 660247
Dallas, TX 75266-0247
The Dental Claim Form was updated with this address.
See our Claim Submission page and the Contact Us page for more information.