Welcome to the BCBSMT Help Center

You can manage your account, see claims information, and more using the online Blue Access for Members℠ tool, or by downloading our mobile app.

• Sign up here  for online access.
• To download the app, search BCBSMT in Google Play  or the Apple Store .
• Or text BCBSMTAPP to 33633.

Have more questions? Visit the Account Management help section for tips and tools.

You can get a digital copy of your BCBSMT member ID card at any time through your Blue Access for Members account. You will need your member ID number and group number to sign up or log in. You can find them in your policy welcome package and on your first premium bill, if applicable.

If you have an iOS mobile device, you can download your digital member ID card to your mobile device’s wallet. With this option, you can always access it, even if you don’t have good reception or an internet connection. There’s no need to wait for a physical card to come in the mail. Access is always at your fingertips.

To share from the mobile wallet, tap the share icon. 

Visit the Member ID Card help section for information about using your digital member ID card when you get care, getting a replacement card and more.

If you pay premiums, you can make a one-time payment each month or set up auto bill pay online from our website homepage. Just click the "Pay" button in the top right corner of the page. 

You can also use our automated phone system. Call 1-800-538-8833 and select Make a Payment.

Learn more about how we manage your billing and payments in the Billing and Payments help section.

To make the most of your benefits and save money, you’ll need a doctor, dentist or hospital that’s in your health plan network. The best place to start is in the Find Care section of our website. Here are some things you’ll find there:

Our Provider Finder^® tool. With Provider Finder, you can search for in-network doctors, hospitals, urgent care centers, outpatient care centers and more. Search as a guest or log in using your Blue Access for Members account to see results that fit your plan.

The Find a Dentist tool, to search our dental network for dentists, orthodontists and oral surgeons.

If your Blue Cross and Blue Shield of Montana plan includes prescription drug coverage, use our Find a Pharmacy tool to search for pharmacies that give you preferred pricing on prescriptions.

Learn more about using your BCBSMT network to get the best care at the lowest cost in the Finding Care help section.

You can use our Form Finder tool to browse commonly requested forms to find and download the one you need for pharmacy, enrollment, claims and more. 

To learn more about our claims processes and how to file a claim, visit the Claims and Coverage help section.